Friday, 2 November 2018

Complete information of amazon's Return and refund policy

Complete information of amazon's Return and refund policy:

Want to return your Amazon order? Here is the complete information about amazon.com's return and refund policy you must know before returning any package or taking refund about some package from Amazon.
Amazon customer care



What can I return?

You can return most new, unopened items sold and fulfilled by Amazon. You can refund the item within 30 days of delivery for a full refund.

How to return an item back to Amazon?

  1. First of all, go to Amazon orders page.
  2. In Amazon orders page you will see the list of orders. Scroll down to the order you want to return.
  3. After that click on the return items button on the right side.
  4. Click on the checkmark which is in front of each product you want to return.
  5. Select the reason because of which you are returning the item from the drop-down menu.
  6. Briefly explain the reason in the text box that appears below the drop-down menu.
  7. After explaining the reason, click on the continue button.
  8. After clicking on the continue button, a new page will be opened where Amazon will offer you a way to resolve the problem. In most cases, "Refund" option will be selected by default. Click continue.
  9. Select a Pickup date.
  10. After doing the above-mentioned process click on the submit button.
Amazon will send someone to pick up the item you want to return. The person who will come to pick up your item you want to return will give you the receipt. Keep that receipt safe until the refund is credited to your account.

How to pack your Item for return?

The item should be packed carefully. Each and everything that came with your Amazon order should be packed properly with the item that you are returning. If you don't have the original packaging, don't worry just use a sturdy box and include packing bubbles or newspaper to protect the product from damage. Attach the return label to the package.

How to track your return?

You can only track your return package if and only if it has a pre-paid label printed through the amazons return center.
  1. Open your browser and go to the Online Return Center.
  2. After that click on "Manage Returns".
  3. The last step is to click on "Track package" 

Amazon global store return policy you need to know about:

You can return items purchased from Amazon global store within 30 days of receipt of delivery using the online return center. It may take up to 25 days for an item you returned to reach the Amazon fulfillment center. Once the item is reached to Amazon fulfillment center, it can take 2 business days to process the refund and takes 3-5 business days to refund the money to your account.

How to check the status of your refund?

If you're waiting for the refund of the item you recently returned back to Amazon, you can view the refund status in your account.
  1. Open "Your orders"
  2. After that click on the "order details" which is just next to the order.
  3. The refund status is displayed at the bottom of the order summary page.

Hope all of your queries are now resolved about the Amazons to return and refund policies.

Amazon customer care number.

Amazon customer care number:

Welcome to Amazon customer care. Here on this website, you will find all the contact information of Amazon customer care. This website provides you with Amazon customer care number, Amazon customer care toll-free number, Amazon customer care email address.

Sometimes you may face difficulties regarding shipping of your product or your refund for the product you returned back or any other problem related to Amazon. Amazon customer care will help always help you at any time. For letting them know that you have some problem, you will need to contact them. This website will give you the contact details that you will require to contact Amazon customer care.

Amazon customer care number:

Here are some of the numbers that you can dial 24*7.

  • Amazon customer care number: 1800 3000 9009
  • Amazon customer service: 1-888-280-4364
  • Amazon customer care phone number: 866-216-1072 

Amazon customer care email id:


  • cis@amazon.com

How to contact Amazon customer care through email?

      
  1. First of all login to your email account.
  2. Then after logging in to your account, click on the compose button. The steps to do this will vary depending on the email client you are using, for example, there are different email clients like Hotmail, Yahoo, Gmail, etc.


      3. Type cis@amazon.com in the "TO" field. cis@amazon.com is the email address of                              Amazon customer care.
      4. Now enter the subject of the email in the "SUBJECT"  field.
      5. Now type your complaint or inquiry about your product in the message body.
      6. The last step is the click on the send button.

The good thing about Amazon customer care service is that the waiting time for a response from Amazon is only 10 minutes.

How to contact Amazon.in customer care?


Amazon.in social profiles:

  • Instagram handle: instagram.com/amazondotin/
  • Twitter handle: twitter.com/amazonIN
  • Linked in profile: linkedin.com/company/amazon
  • Google plus profile: plus.google.com/+amazon
These are the social profiles of Amazon through which you can convey your doubts and any query about the product you purchased.


Amazon.in customer care number: 022-30430101 / 1866-216-1072
These are the two number where you can call to contact Amazon.in customer care. This is not a toll-free number so callers will be charged with normal calling tariffs.

Amazon.in toll-free number: 1800-3000-9009 / 0800496 2449
These are the two toll-free amazon.in's customer care numbers where you can call and you will be not charged for calling on this number.


How to contact Amazon customer care through Amazon contact us page?

  1. Enter the following URL https://www.amazon.com/gp/help/customer/contact-us/ or click on that link. This link will take you to the contact us page of Amazon. This is the official customer support page of Amazon.
  2. Sign into your account. Type your email id and password.
  3. After logging in a page will open where you will see 4 buttons on the top just below "what can we help you with?" field namely "an order I placed", "devices",  "Digital content and services", "Prime or something else".
  4. After filling all the details of your problem in the fields that will be displayed on the website, you will have to select the mode of communication i.e. how you will like to contact them. There will be 2 options you can choose from. The first is contact via "phone" and the second one is contacting via "chat".
  5. You can choose any one of the options.

How to contact a third party seller?

  1. Open your web browser and open https://www.amazon.com in your browser.
  2. Click on "orders". It is located on the upper right corner of the webpage.
  3. Click on the seller's username. It is located next to "sold by".
  4. Click on "ask a question".
  5. Click on "I need assistance" 
  6. Click on the option displayed there for which you need assistance. Four options namely "Shipping", " Return and refund policy", "Product customization", "Other questions" will be displayed there from which you can choose one option you need assistance with.
  7. After that click on "write a message". Write a message in the text box. Limit your message to 4000 words.
  8. After writing the message click on the "send" button. This will send your message to the Third-party seller. Usually, a Third-party seller responds within 2 business days.

How to get help with an order related issue on Amazon?

  1. Open https://www.amazon.com  in your browser.
  2. After logging in, click on orders, this will open a list of orders you have placed.
  3. Click on "Get help with an order". 
  4. After that select the issue. Select any of the following options "Package didn't arrive", "Damaged or defective item", "Different from what I ordered", " No longer needed", "Other issue".
  5. After selecting the issue, type a message.
  6. Click on "Send". This will send your issue related to the order to the seller. Usually, a seller responds to our issue within 2 business days.
I hope you have found all the information about Amazon customer care number for your queries about your orders.Feel free to contact amazon customer care service.

Complete information of amazon's Return and refund policy

Complete information of amazon's Return and refund policy: Want to return your Amazon order? Here is the complete information about ...